What it's for
What it does
Credits power your sends. Top up when you need more, and use the history to see where they went. Credits are used when a campaign sends and refunded when a scheduled one is cancelled.
Ways to use it
- Top up before a big send.
- Check a refund after cancelling.
Buy credits
Choose a pack
Open Purchase Credits. Your Current Balance sits above the credit packs. Choose a pack and a Purchase Credits dialog confirms the total. Select Pay with Card.
The credit packs.
Purchase and History tabs
Current Balance
Credit pack
Wait for the update
You get a success message, and your balance updates after a moment. Credits are added once the payment confirms.
You also see your balance in the composer and on Preview & Send. The Send page links to Purchase credits.
Track your credits
Open History
The History tab lists each entry by Type, Amount, Price and Date. Filter by Type: All, Purchase, Charge, Assigned via Admin or Refund. Change the Order to see newest or oldest first.
A Charge appears when you send. A Refund appears when you cancel.
Credits History.
Type filter
Order
Columns
A refund