Marketing

Reply to fans in Conversations

See what fans text back and answer them.

3 min · 4 steps · Verified Nov 2, 2026 · For Owner

Part 1

What it's for

  1. What it does

    Conversations shows what fans text back after your messages, so you can answer them.

  2. Ways to use it

    • Answer questions about doors and tickets.
    • Reply to a keyword sign-up.
    • Follow up after a campaign.
Part 2

Read and reply

  1. Find a conversation

    The page lists your SMS Conversations with a count. Select one to open it. A note reminds you that messages are kept for 30 days, then deleted. Keep Going links to your contacts and keywords.

    Your conversations.

    1. 30 day storage note

    2. SMS Conversations count

    3. Open a conversation

    4. Keep Going

    With no replies yet, the page says No Conversations Found and offers a Send a campaign button.

  2. Send a reply

    Type in the Message box and select the send arrow. A reply is one message part, 160 characters, and uses credits like any text. Your Current Balance shows below the box.

    An open thread. This page is dark only.

    1. Fan replies

    2. Message box and send arrow

    3. 160 character counter

    4. Current Balance