Events

Scan tickets at the door

Check guests in by scanning their ticket QR codes with a phone camera.

4 min · 5 steps · Verified Oct 27, 2026 · For Owner, Admin, Scanner, Bartender

Part 1

Open the scanner

  1. Get to the scan page

    On your dashboard, tap the QR icon button at the bottom right, or choose Scan tickets from the event menu.

    The scan page with the camera open.

    You can scan if you are an Owner, an Admin, or a Scanner or Bartender who has accepted the invite. Anyone else goes back to the home page.

  2. Pick a scan mode

    Use Auto Scan to read codes as they come into view. Use Manual Scan, then tap Capture & Scan QR Code to scan what the camera sees.

Part 2

Scan a ticket

  1. Read the result

    Point the camera at the code. The result shows Valid Ticket, or Invalid Ticket when the ticket could not be verified.

    The Valid Ticket result dialog.

    A Multi-Day Pass shows as valid for re-entry.

  2. Redeem an order with several tickets

    If one order has several tickets, choose Redeem Single Ticket or Redeem All Tickets. Successfully Redeemed means it went through.

Part 3

Check in guest list names

  1. Switch to the Guest List tab

    The scan page on your dashboard has Scan and Guest List tabs. Scan shows your Scan History. Use Guest List to find a guest and check them in.